About the CSD Learns Team

The CSD Learns team came together from all walks of life to provide quality, engaging education and resources in ASL for deaf and hard of hearing learners. Through our own learning experience, we’ve come to cherish how educational resources, classroom approaches, and eLearning are developed – through a honed, collaborative process working with different, skilled members of the community. Learn a bit about us!

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Meet the CSD Learns Team

We’ve been evolving in our eLearning approach! A subsidiary of Communication Service for the Deaf, CSD Learns started out by filming actors on-camera, portraying learning scenarios in the world of banking, investing, debt, and setting up your own business in American Sign Language. We have now shifted to a role-model-based approach – working with guest educators who share educational content in ASL while role models tell their relevant experiences. You can see this approach embodied in our latest offering, “Earn Your Future,” a course on personal budgeting.

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Brian A. Milburn


Brian A. Milburn, a Deaf person, hails from Chicagoland and currently calls Rochester, NY home. He holds a M.S. in Secondary Education from the National Technical Institute for the Deaf at Rochester Institute of Technology (RIT/NTID), where he was co-partner in establishing the college’s first deaf-created English grammar curriculum. He has a particular concern for how the healthy growth of complex, intersectional communities are best supported through provided educational resources and academic safe space. When not working, he hangs out with his cats, runs, and studies urban planning and history.

Megan Klusza

Marketing Coordinator

Megan Klusza is a proud Jersey native who currently resides in Frederick, MD. She holds a Master’s Degree in School Counseling and Guidance from Gallaudet University. She has years of developing and working closely with curriculum materials in areas of K-12 education, counseling and American Sign Language. Megan is passionate about doing the work that contributes to the future generations of the deaf community. Over the past few years at CSD, she developed an eight-week job readiness curriculum and supported the development of CSD Learns’ educational materials for K-12 educators. Currently, she coordinates and plans the marketing efforts of CSD Learns’ projects and events. During her spare time, she enjoys spending time with her cat, finding laughter everyday, and visiting Disney parks every year.

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Jazzy Jones

Program Manager

Jazzy Jones grew up in Buffalo, NY and attended college at NTID/RIT. After graduating with her Bachelors in Business and Communications, she escaped the snow for year-around sunshine in Phoenix. She relocated east and lived 7 years in Washington, DC before returning back to Buffalo.

Her professional background is rooted in events and logistics planning. In the last four years, Jazzy has found a thriving career merging her passion for curating experiences and logistics coordination for deaf and hard of hearing students to get involved with STEM. At CSD Learns, Jazzy serves as Project Manager, supporting the Learns’ team operations, projects and timelines. When Jazzy isn’t dashing through the airport heading to hear next beach destination, she spends her down time binging on foreign films and loving on her seven nieces and nephews.

Keith Delk

Digital Media Coordinator

Keith Delk grew up in a small urban town in Illinois and currently resides in the USA capital. He graduated with a BFA from Rochester Institute of Technology in New Media Design with a double minor in Entrepreneurship and PR & Advertising. At CSD Learns, Delk is responsible for leading and supporting all stages of educational video production. He often imagines a world where every business, institution and venue embraces access through technology. He enjoys getting off the grid, discussing new business ideas, experimenting with access technology, jogging, biking, brewmaking and playing in virtual reality whenever he can.

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Jeanine Pollard

Digital Learning Developer

Jeanine Pollard (she/her) is a Baltimore native and mid-Atlantic enthusiast who lives and works in Brooklyn, NY. She is an educator with 10 years of experience evaluating and designing learning environments in a variety of different contexts, including a bicultural bilingual school for the deaf, art museums, and most recently, online. Jeanine’s work centers equity through collaborating with the deaf and disability communities to produce meaningful and accessible learning experiences. She holds a B.S. in Neuroscience from Brown University, an M.Ed. in Deaf Education from Boston University, and an M.A. in Museum and Exhibition Studies from the University of Illinois, Chicago. Outside of work she enjoys visiting museums, hanging out with her pets (a tiny dog and a big cat), and reading fiction.

Frank Griffin

Instructional Designer

A gaming wizard and digital design guru, Frank Griffin grew up nearby the Appalachian Mountains of North Carolina and now resides in Greensboro, NC. With a B.A. in Economics from UNC-Greensboro and a M.A. in Sign Language Education from Gallaudet University, Frank specializes in instructional design and eLearning content development. Originally in the educational field as an ASL & Deaf Studies professor (and still is, sort of), Frank became involved with instructional design when tasked with developing new curricula with ASL composition. Over the last five years, Frank has created online courses and written eLearning content for educational institutions, private companies and non-profit organizations. Challenges that fascinate Frank with instructional design involve strategies for bridging online content with social experiences where gaps are often seen. Frank’s other interests also involve early children language acquisition and Deaf education.

When not working, Frank loves pizza, disc golf, video games and a good book, but most of all, beach trips with his wife, Alicia and their three children, Amari, Natalie and Madelyn.

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At CSD Neighborhood, a subsidiary of Communication Service for the Deaf, we believe that true societal change happens by uplifting and centering those who are most vulnerable and marginalized. When we take time to hold space for one another, to connect and learn, we are building the foundation of a future filled with opportunities for everyone in the Deaf Community – Deaf, DeafBlind, DeafDisabled, and Hard of Hearing (DDBDDHH) – success.

Interested in Working with CSD Learns?

Are you equally passionate about the education of deaf/hh learners and providing educational content in ASL? Are you seeking opportunities for contractual work? We’d love to meet you! Feel free to contact us.

Contact The CSD Learns Team